Terms & Contions

INFORMATION COLLECTED

The only information we collect about you is the information that you supply to us in connection with your Resume and any emails you send us. We are also fully opposed to spam and will never release, sell or redistribute your details to anyone.

USE OF PERSONAL INFORMATION

Your personal information will be treated as strictly confidential and will not be passed on to any third parties. Personal information will only be collected for the purposes of:

  • Processing any orders that you have made.
  • Answering any general queries you have.
  • Providing you with the best possible service.
Resume SERVICE PAYMENT AND SERVICE DELIVERY

If you are paying for a Resume service by credit / debit card, please note that your card will be debited prior to us starting work on your Resume so that we can ensure that your card is valid and that there is sufficient funds/credit in the account to pay The Enliven Consultancy Services.

CANCELLATIONS FOR PURCHASED Resume SERVICES - DISTANCE SELLING REGULATIONS

The supply of services and personalised goods, as outlined in Distance Selling Regulations 13, "the consumer will not have the right to cancel the contract by giving notice of cancellation pursuant to regulation 10", 13:1A and 13:1C in respect of contracts for the supply of services if the performance of the contract has begun with the consumer's agreement; before the end of the cancellation period.

RESUME SERVICE TURNAROUND

If paying by credit / debit card, Resumes will be emailed to you within the turnaround time selected at the time of order (usually between 48 hours and 5 working days), and within 12 hours, if using our "revamp" service. If paying by cheque, we will start work as soon as the funds have cleared.

If you require your order to be prepared within a specified deadline please contact us before placing your order.

FREE RESUME REVIEW

Unlimited Review until you are satisfied (unless stated otherwise or part of a special offer).

RESUME PRODUCTION AND AFTER SALES SERVICE

All resumes are produced from information supplied by the client and The Enliven Consultancy Services will not be held liable for any misrepresentation resulting from missing, outdated, false or dishonest information being supplied.

Production of a Resume by The Enliven Consultancy Services does not guarantee an interview.

All resumes will be revised free of any further charges until you are totally satisfied. These changes continue for 12 months from your original order date *.

* Acceptable free changes cover adjustments to current employment, change of personal details, addition of new roles / qualifications and corrections to errors. If a change is required to the Resume's target / main use, further charges apply. Examples of this include, altering the Resume to apply for a role unrelated to the original Resume purchased. If you're unsure, please contact us first.

After purchasing a resume service, after 3 months, if you have not been invited to 1 interview, we will review your Resume free of charge against the jobs for which you are applying.

COMPLAINTS

The Enliven Consultancy Services is committed to ensuring that you receive the Resume and customer service that you deserve. If for any reason you are unhappy with either the Resume, the customer service you receive or any other aspect of our service please let us know. We will ensure that any problem is resolved as quickly as possible and aim to resolve any complaint within one working day.

USE OF WEBSITE

No content on this site may be copied / distributed without the express permission of The Enliven Consultancy Services. In addition, this website contains links to external sites and we do not recommend / warrant any products, or services found.

DISCLAIMER

All advice offered on this site is given in good faith and is provided 'as is'. We accept no responsibility if you should suffer loss or damage as a result of taking our advice.

These Terms and Conditions shall be governed by and construed in accordance with the law of England and the parties hereby submit to the exclusive jurisdiction of the English courts.